No heat at 9pm. They call whoever answers.

Heating and cooling calls are urgent, and urgent callers don’t leave voicemails. I set up a site that ranks for your area and a receptionist that sorts emergencies from routine visits, books the job and wakes the on call tech only when it matters.

  1. Tuesday, 9:12 pm

    A furnace out, with a baby at home.

  2. Saturday, 2:30 pm

    A quote request for a new AC before summer.

  3. Wednesday, 7:00 am

    A routine tune up, booked before your first coffee.

What I set up for HVAC and plumbing companies.

A site for your service area

Every service and every town you cover gets a clear page, so Google and AI search can match you to the job.

Emergencies sorted from routine

The receptionist asks the right safety questions, transfers real emergencies to your on call tech and books the rest.

Quotes that don’t go cold

Estimate requests get a polite follow up, only to people who asked to hear from you.

What a call sounds like.

Written with you before launch: your prices, your hours, your rules for what gets transferred to you.

How the receptionist works
Sample call · fictional business
  1. AI

    Good evening, Summit Heating and Air, this is the virtual assistant. How can I help?

  2. Caller

    Our furnace stopped working and it’s freezing in here.

  3. AI

    I’m sorry. Is there any smell of gas, or anyone at home who is elderly or very young?

  4. Caller

    No gas. We have a baby though.

  5. AI

    Understood. I’m connecting you to the on call technician now, and texting you the visit fee.

Your front desk, up close.

One AI receptionist in the middle, connected to every place a customer can reach you. Point at any part to see what it does.

Calls

Every call is answered in your business name, day or night. No voicemail, no hold music.

CallsMissed call textsCalendarYour phoneReviewsGoogle profileWebsiteFollow ups
ReachMonk landing page
From the work

Built to turn a click into a booked call.

My own brand: ads for contractors that turn into booked calls.

See the case

Questions from HVAC and plumbing companies.

What if it’s a gas leak?

It tells the caller to leave the house and call 911 and the gas company, then alerts you. Safety scripts are written with you before launch.

Can it book around my crew?

Yes. It books into the calendar you already use, around the slots you make available.

Twenty minutes about your HVAC business.

Your next booked job starts here

Monday to Friday, 9am to 6pm ET. No pitch deck, no pressure.